Enhancing the Employee Experience

Summit 360 | November 17, 2025

Enhancing the Employee Experience



When employees understand their benefits, they feel valued — and that changes everything.

Making Benefits Personal Again


At Summit 360 Solutions, we believe that benefits should do more than complete enrollment online — they should build confidence, trust, and belonging.


That’s why we’re continually developing new tools and resources that make benefits education accessible, engaging, and personalized for every employee, at every stage of their journey.


Our Goal: Empowerment Through Understanding


Employees make better decisions when they understand what’s available to them — not just what to choose, but why it matters.


We help employees connect the dots between their benefits and their real-life needs — health, family, finances, and peace of mind.


Every conversation and communication is designed to:

  • Simplify complex benefit information into plain, relatable language.
  • Build trust through transparency and personalized education.
  • Reinforce an employer’s culture of care and investment in their people.
  • Encourage employees to see benefits as an extension of how they’re valued — not just a checkbox at onboarding.


How We’re Enhancing the Experience


1. Personalized Communication Tools

We’ve launched a suite of customizable tools to help employers reach their teams effectively:


  • Text Message Campaigns — Quick, timely benefit reminders and open enrollment updates.
  • Video Explainers — Short, employee-friendly clips that explain plans and options in plain terms.
  • Interactive Benefit Guides — Digital guides with clickable links and embedded Q&A features.
  • Virtual Info Sessions — Live, personalized sessions where employees can ask questions directly.


Our goal: meet employees where they are — in the way they like to communicate.


2. Seamless Coordination with Employers and Their Advisors

At Summit 360 Solutions, we understand that every successful enrollment begins with alignment. By leveraging our internal systems and decades of experience working alongside employers, brokers, and consultants, we ensure a smooth, organized, and consistent enrollment process from start to finish.


Here’s what that means for our partners:


  • Streamlined Enrollment Execution — We coordinate closely with employers and their benefits consultants to deliver a clear, step-by-step process that eliminates confusion.
  • Fewer Errors and Missed Elections — Our knowledge of carrier requirements and employer processes reduces administrative issues and ensures accuracy.
  • Consistent Messaging Across Channels — Employees receive clear, unified information that reflects the employer’s brand, culture, and communication style.


Our focus is collaboration — ensuring every stakeholder is aligned so employees enjoy a seamless, confident enrollment experience.


3. Year-Round Engagement

Enrollment season may be the spotlight, but true impact happens year-round.
We help employers keep employees engaged and informed through ongoing education and communication — so benefits aren’t just remembered once a year but appreciated every day.

Examples include:


  • Quarterly benefit highlight newsletters
  • Mid-year coverage refreshers
  • New-hire onboarding benefit walkthroughs
  • Special-topic communications (mental health, financial wellness, preventive care, etc.)


Because the best benefits experience is one that never stops caring.


The Summit Difference


Unlike traditional enrollment firms, Summit 360 focuses on the human connection behind every benefit decision.


We don’t just explain benefits — we translate them into value.

When employees feel supported and informed:


  • They engage more fully at work.
  • They trust leadership more deeply.
  • They stay longer and contribute more meaningfully.


In David’s Words


“When an employee walks away from an enrollment conversation saying, ‘I finally understand my benefits,’ that’s success. That’s what we’re here for — to make benefits personal again.”
— David Perry, Founder & Managing Principal


Let’s Enhance Your Employee Experience



If your organization is ready to reimagine how employees learn, connect, and engage with their benefits, we’re here to help.


[Contact Our Team and Schedule a Consultation →]

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